- Engage with customers to understand their needs and provide exceptional support
- Troubleshoot technical issues with our coffee machines, ensuring quick and effective solutions
- Act as a storyteller, sharing our brand’s values and building strong relationships with clients
- Collaborate with international teams and contribute to improving customer satisfaction
- Fluency in Czech or Slovak (C1 level) and English (B2 level)
- Openness and willingness to understand and meet customer needs
- Strong troubleshooting skills and technical attitude
- Excellent communication and interpersonal abilities
- A positive attitude and passion for delivering outstanding service
- You dont have to worry about stable employment – you receive an employment contract or civil contract from the very beginning - as you wish
- Be part of a global leader in coffee technology
- Work in a dynamic and multicultural environment
- Grow your skills and develop your career with a passionate team
- Enjoy a friendly atmosphere and support your professional journey
Apply now and become a key part of our coffee story!
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