Customer Service Professional with Croatian

(Remote across Poland)

Your daily tasks:  

• Providing the highest level of customer service (Chat/E-mail/Phone);
• Helping patients who are using medical equipment;  
• Answering incoming calls and meeting targets set by the customer and management;  
• Following company policies and procedures, ensuring quality; 

What do we expect from you?  

• Language: Proficiency in Croatian (C2/native) and English (B2);
• Experience: Great if you have experience in medical project or knowledge related to diabetes;
• Technology: Knowledge of MS Office and developed computer skills;   
• Personality: Motivated and enthusiastic. 

Advantages will be:  

• Ability to prioritize and plan;    
• Independence, ability to work with minimal supervision;  
• Ability to solve problems;  
• Attention to detail;   
• Sales skills;   
• Soft skills. 

Working conditions:  

• We provide equipment;
• Basic salary + bonuses;  
• Work environment: Fully remote across Poland.

What else should you know?  

• Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
• We offer private Medicover membership;  
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.