Customer Service Professional with Czech and Slovak

What do we expect from you?  

• Proficiency in Czech or Slovak (C2/native) and Proficiency in English (B2/Advanced);
• Ability to work efficiently in a multichannel environment;
• Proficient in Salesforce and Microsoft Office;
• Excellent communication skills and the ability to solve problems quickly and effectively;
• Passion for the fashion industry, with basic knowledge of trends and products.

Advantages will be:  

• Ability to prioritize and plan;    
• Previous experience in customer service, ideally in the retail or fashion industry (a plus);
• Attention to detail;   
• Sales skills;   
• Soft skills. 

• Type of contract you choose yourself (freelance contract for students or employment contract);  
• Salary range 6700-7700 + bonuses;  
• Work environment: Office in Warsaw Mokotów (later remotely)

• Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
• We offer private Medicover insurance;  
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training and cross-location cooperation at the international level.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.