Customer Service Professional with German

Customer Service Professional with German
part time
Location: Gdańsk (on-site work)
Company: Foundever
Salary: PLN 49/hour gross, equivalent working time system(PLN 7,500–8,500 gross per month for full time)
Bonus: up to PLN 8,500 gross
 
We are looking for new team members to join a growing project on a part-time basis (20 hours per week).
 
Your responsibilities:
 
If you are fluent in German, enjoy working with people, and want to work for one of the most recognizable brands in the tourism industry — this offer is for you!
 
With us, you will:
  • communicate daily (by phone and email) with customers from the German market,
  • support customers with travel- and reservation-related matters,
  • make sure every customer ends the conversation with a smile,
  • cooperate with a friendly, supportive team that truly enjoys what they do,
  • have a real impact on customer service standards for one of the most well-known travel brands.
Our requirements:

We are not looking for perfection — we are looking for great people to work with.
This role is for you if you:
  • speak German fluently (C1 level),
  • have a good command of English (B2),
  • are comfortable working with a computer and MS Office,
  • show empathy, professionalism, and a proactive attitude,
  • want to grow — with us, it’s truly possible (92% of our managers started in this role!).
What you gain by joining Foundever:
  • Attractive financial bonuses:
    • monthly performance bonus,
    • PLN 3,000 gross for perfect attendance,
    • PLN 5,500 gross relocation bonus,
  • Development from day one – training, e-learning platforms, and real promotion opportunities,
  • A benefits package that truly works: Multisport card, private medical care, co-financing for glasses, gifts for children, holiday bonuses,
  • A modern office in Gdańsk with great coffee and an even better atmosphere,
  • Wellbeing programs – we care about your mental health and work-life balance.
 
Why join us?
 
At Foundever, we believe that great customer service starts with happy employees. We offer room for development, stable employment, and a team where people genuinely enjoy working together.
 
Take the next step in your career — join the project and create exceptional experiences with us!
The controller of your personal data is Foundever® with its registered office at ul. Taśmowa 7, 02-677 Warsaw, Poland.
Your personal data will be processed for the purposes of conducting the recruitment process, including the assessment of your application and contacting you regarding potential employment.
The legal basis for processing your personal data is Article 6(1)(b) GDPR (taking steps prior to entering into an employment contract), Article 6(1)(c) GDPR (compliance with legal obligations), and Article 6(1)(f) GDPR (the legitimate interest of the controller consisting in conducting the recruitment process).
Recipients of your personal data may include entities supporting the recruitment process, such as recruitment system providers, as well as other entities within the Foundever group, in accordance with applicable data protection laws.Your personal data will be retained for the duration of the recruitment process and thereafter for the period required by applicable laws and internal data retention policies.
You have the right to access your personal data, request rectification or erasure, restrict processing, object to processing, and lodge a complaint with the competent supervisory authority.
In matters related to the processing of personal data, you may contact the Data Protection Officer at Privacy@Foundever.com.
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