- Handling incoming calls in German.
- Handling chats and emails.
- Registering customer requests and building the right relationship with them.
- Diagnosing and resolving accepted requests.
- Entering data into the system.
- Ensuring high quality of customer service.
- Fluency in German, and feeling comfortable speaking and writing in English.
- Communication skills and attitude towards working with people.
- High personal culture and customer orientation.
- Positive attitude to work.
- Full-time employment contract.
- Paid training to prepare for work.
- Rich social package (MyBenefit cafeteria, private medical care, life insurance).
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