- Handle customer inquiries: e-mails and phone calls.
- Support individual (B2C) and business customers (B2B).
- Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues.
- Explain non-technical customers how electronics devices work, what is inside the device.
- Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service.
- Input data, write quickly and clearly.
- Fluent Polish, English, Hungarian C1 – both written and spoken.
- Technical understanding – interest or knowledge of how electronic devices work.
- Umiejętność spokojnego radzenia sobie z wymagającymi lub rozczarowanymi klientami.
- Umiejętność pracy w zespole, zdolność adaptacji i dbałość o jakość z dobrymi umiejętnościami obsługi narzędzi IT.
- Experience in customer service (individual / business customers).
- Interest in a new technology and electronics trends.
- Work at home (100% remote from Poland) and IT devices.
- Stable employment.
- Dedicated training.
- Quick start: October 2025.
- Development opportunities (Concentrix Academy for the future Team Leaders).
- Language online classes for free (Polish and English).
- An access to the unlimited courses (Concentrix University, LinkedIn Learning).
- Private medical healthcare, and life insurance.
- Multisport card (access to gym, swimming pool and many more) or MyBenefit vouchers (top brands).
- Competitions with attractive awards.
- Be The Best recognition program to appreciate attitudes and skills.
- Work with Friends and Earn: referral campaign with financial bonuses.
Podobne oferty:
20.05.2026
Osoba wykonująca prace w branży turystycznej
Firma: Powiatowy Urząd Pracy w Głogowie
Lokalizacja: dolnośląskie / Ruszowice
Prace biurowe polegające na sprzedaży ofert turystycznych Wymagania konieczne: Wykształcenie: średnie ogólnokształcące Wymagania inne: Praca na II zmiany w godz. 9-17 i 13-21
19.05.2026
Travel Advisor with Japanese
Firma: Concentrix
Lokalizacja: mazowieckie / Warszawa
You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. Jump in and save the day when someone’s travel plans hit a bump. Chat or talk with passengers -...
18.05.2026
Travel Advisor with Danish
Firma: Concentrix
Lokalizacja: mazowieckie / Warszawa
Provide essential support via phone, email, or chat too airline clients, ensuring users have the best experience. Tech-Savvy Specialist: Provide detailed assistance to customers, ensuring they get the correct solution for their needs, while troubleshooting in the industry standard Amadeus booking system. Empathetic...
