- You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help.
- Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
- Jump in and save the day when someone’s travel plans hit a bump.
- Chat or talk with passengers - whatever helps solve their problem fastest.
- Create real connections. We want customers to remember you - the awesome human who helped them out.
- You speak Japanese fluently (C1) and your English on B2 level.
- You are positive, patient, and open to whatever the day brings.
- You listen first, then speak clearly and confidently.
- You’re organized, on top of things, and can juggle tasks without dropping the ball.
- Available to support our clients during night shifts.
- Availability to start from: 8th June 2026
- After mastering the in the office for a few weeks in a modern office located in the heart of Warsaw, enjoy the hybrid lifestyle—where home office means your couch is now a legitimate workstation!
- Work for the largest, well-known Nordic 5-star airline - SAS.
- Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
- Attractive bonus for recommending your friends to work with us.
- Gain new skills through comprehensive training programs.
- Enjoy rapid advancement and professional growth in a dynamic environment.
- Connect with colleagues from around the world, broadening your cultural horizons.
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